KIBO SMART Support along your IT journey. 

Network remote monitoring provides businesses with proactive problem resolution, cost savings, and enhanced security, ultimately helping you maintain a stable and efficient network infrastructure while maximising your IT investments. 

Over the last 16 years, we have developed a proven 10-step plan, our roadmap, that addresses your company’s network and IT needs in a clear, flexible and effective manner. The product is called Smart Support and offers a remote monitoring management service along with block hours to ensure your business gets the advanced IT support it needs.  

With an experienced dedicated account manager walking you through this journey and expert engineers on-call and on-site when needed, our complete approach ensures best-of-breed solutions tailored to your specific business needs.  

Network remote monitoring can offer several benefits to small businesses:- 

Proactive Issue Resolution: Network remote monitoring allows small businesses to detect and address network issues before they escalate into major problems. This proactive approach helps minimise downtime and prevent disruptions to daily operations. Kibo receives real-time alerts for issues like network outages, high traffic, or security threats, enabling us to take immediate action and reduce the impact on business productivity. 

Cost Savings: Small businesses often have limited IT resources and budgets. Network remote monitoring helps optimise resource allocation by identifying inefficiencies in the network, such as underutilised hardware or bandwidth bottlenecks. By addressing these issues, businesses can reduce unnecessary expenditures on equipment upgrades or additional bandwidth. Moreover, the early detection of potential problems can prevent costly downtime, data loss, and security breaches, ultimately saving money in the long run. 

Improved Security: Network security is a critical concern for small businesses, as they are often targets for cyberattacks. Network remote monitoring tools can continuously monitor network traffic for suspicious activities and security breaches. By quickly identifying and responding to potential threats, businesses can protect their sensitive data, customer information, and reputation. This proactive security approach is particularly valuable for small businesses that may not have dedicated security teams. 

Everything that we do is in line with our company values:  SERVICE, QUALITY, and SIMPLICITY. 

Contact your dedicated Account Relationship Manager for more information on SMART Support.