Support & Downloads

For any support-related query, please email or call with as much information about the issue as possible, including any error messages and/or screenshots.

Contact Info
Unit F3, Sunrise Park, Prestige Drive
Ndabeni, Cape Town 7405
+27 21 506 6260
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Why Smart Support

Smart Support


24/7 access to a dedicated team of IT professionals to ensure IT Best Practice and Business Continuity
Less management overhead
Predictable costs
Faster response times
Proactive improvement & IT support
Discounted rates

Exceptional service is not just a one-time event but a continuous process, and this is why we have, over the last 16 years, developed a proven 10-STEP plan, our roadmap, that addresses all your network and IT needs.


Delivers proactive support–which ensures improved performance and an efficient user experience.



Efficiency and the latest technology means that you have access to the up-to-date software and the best monitoring tools allowing you to stay ahead your competition.


We structure our agreements and ticket management systems in a clear and simple manner with regular and transparent reporting.


Quality network offering, with proactive maintenance means you get hassle free IT support that protects your network and ensures business continuity.

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Kibo has simplified and improved my business and home life. Kibo provides me with my Business Fibre Internet and office VOIP phones and I am so impressed with high quality service. The call me before or as issues come up, and have always sorted out my problems within minutes. I really appreciate all that Kibo have done for me, and would never be able to run my business so easily without the Kibo team.

Adrian Jessop Adrian Jessop Insurance Broker

Kibo Technical service – excels in the word service. We have been with Kibo for over 15 years and really cannot say we have had issues that have not been solved. Their technicians have gone above and beyond at times when urgency to our Company was paramount.

Tansy Banks Pharmaceutical Enterprises

It has been a real pleasure working with Kibo and having direct access to a key account manager who can act swiftly to resolve any issues on hand is of great value to us. Thank you for simplifying our IT systems and -processes as well as dealing with all the administration and staff queries so diligently.

Gilbert Kuda Holdings