Our Commitment: Customer Centric, Simplified Solutions, Premium Quality Service
“My values, our values, aren’t about pointing fingers. They are about offering a helping hand.” – KathleenBlanco, 1942
Values that describe us at Kibo Technical are Service, Quality and Simplicity. We provide Simple solutions to connect everyone to everything, using premium Quality IT solutions, backed by excellent customer Service.
So how do these look like?
Service
Single point of contact built on trust through interactive and engaging account relationship management and service delivery
Transparent reporting
Security and legislation compliance
Quality
Business continuity through proactive support & asset insurance management
Advanced IT & Network Management Support, SMART Support
Best-of-breed Remote Monitoring and Management (RMM); monitoring, automated remediation, and scheduled maintenance.
Simplicity
Integrated proven 10-step roadmap that is clear, flexible, and effective
Solutions are backed by a Service Level agreement for ease and measurable assurances on response times and predictable monthly support costs
Minimized downtime
From guiding future decisions and innovations that prevent pain points before they appear, to defining both how we operate and the work culture we produce, our commitment to our values is our top priority!