Support & Downloads

For any support-related query, please email or call with as much information about the issue as possible, including any error messages and/or screenshots.

Contact Info
Unit F3, Sunrise Park, Prestige Drive
Ndabeni, Cape Town 7405
+27 21 506 6260
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Kibo Technical

Our Commitment: Customer Centric, Simplified Solutions, Premium Quality Service

“My values, our values, aren’t about pointing fingers. They are about offering a helping hand.” – KathleenBlanco, 1942

Values that describe us at Kibo Technical are Service, Quality and Simplicity. We provide Simple solutions to connect everyone to everything, using premium Quality IT solutions, backed by excellent customer Service.

So how do these look like?


Single point of contact built on trust through interactive and engaging account relationship management and service delivery

Transparent reporting

Security and legislation compliance


Business continuity through proactive support & asset insurance management

Advanced IT & Network Management Support, SMART Support

Best-of-breed Remote Monitoring and Management (RMM); monitoring, automated remediation, and scheduled maintenance.


Integrated proven 10-step roadmap that is clear, flexible, and effective

Solutions are backed by a Service Level agreement for ease and measurable assurances on response times and predictable monthly support costs

Minimized downtime

From guiding future decisions and innovations that prevent pain points before they appear, to defining both how we operate and the work culture we produce, our commitment to our values is our top priority!

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