Exceptional service is not just a one-time event but a continuous process, and this is why we have, over the last 16 years, developed a proven 10-STEP plan, our roadmap, that addresses all your network and IT needs.
WHY SMART SUPPORT?
Senior technical support combined with a centralised Remote Monitoring Centre provides a 24/7 pro-active support service.
BEST PRACTICES
System driven standards and best practices to mitigate the risks associated with cyber crime.
BUSINESS CONTINUITY
Quality network offering, with proactive maintenance means you get hassle free IT support that protects your network.
TRANSPARENT REPORTING
Proactive support gives a better network understanding, allowing for transparency and accurate forecasting and budgeting
EFFICIENT & PROACTIVE SUPPORT
We nurture long-term relations & organisational trust to ensure that our clients’ business processes do not get interrupted
SECURITY & LEGISLATION COMPLIANCE
Companies may be held legally liable by third parties should a data breach occur.
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Kibo has simplified and improved my business and home life. Kibo provides me with my Business Fibre Internet and office VOIP phones and I am so impressed with high quality service. The call me before or as issues come up, and have always sorted out my problems within minutes. I really appreciate all that Kibo have done for me, and would never be able to run my business so easily without the Kibo team.
Kibo Technical service – excels in the word service. We have been with Kibo for over 15 years and really cannot say we have had issues that have not been solved. Their technicians have gone above and beyond at times when urgency to our Company was paramount.
It has been a real pleasure working with Kibo and having direct access to a key account manager who can act swiftly to resolve any issues on hand is of great value to us. Thank you for simplifying our IT systems and -processes as well as dealing with all the administration and staff queries so diligently.
